Common questions
Plain answers to plain questions. No jargon, no sales pitch.
No. SMBs often get pushed toward large firms that charge retainer fees three times what you need. We charge one fair price for the scope of work.
We don't sell widgets. Overlays and popups paper over problems — they don't fix them. We get into your HTML, CSS, and content and resolve the issues at their source.
If you've received a demand letter or notice about your website, we help you fix the real problem — not just paper over it. Reach out and we'll talk through what's needed.
It means people using screen readers, keyboards, magnifiers, or voice input can use your site just as well as mouse-and-screen readers. It's not about aesthetics — it's about function.
It depends on the size of your site and how many pages have issues. We tell you upfront during scoping, and we don't hide behind open-ended timelines.
It's about accessibility — making your site usable for everyone. Compliance is a side effect, not our goal. We never claim "fully conforms." We fix what's broken.
WCAG (Web Content Accessibility Guidelines) is the international standard for accessible web content — basically a detailed checklist of what needs to work. The ADA (Americans with Disabilities Act) includes websites. Courts have consistently held that sites must be accessible.